At SD Pinball Machines House (“SD Pinball Machines House,” “we,” “us,” or “our”), we respect your privacy and are committed to protecting the personal information you provide when you visit our website, browse our products, create an account, contact us, or purchase a pinball machine from us.

This Privacy Policy explains how we collect, use, disclose, protect, and otherwise process information obtained through our website and related services.

By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with the practices described here, please discontinue use of our website.

1. Information We Collect

We may collect different types of information depending on how you interact with SD Pinball Machines House.

Information You Provide Directly

When you place an order, request information, contact us, subscribe to communications, or otherwise interact with our website, we may collect information such as:

  • Full name

  • Billing address

  • Shipping address

  • Email address

  • Telephone number

  • Account username and password, if applicable

  • Order and transaction information

  • Product preferences

  • Information you provide through contact forms

  • Information contained in customer service communications

  • Information you voluntarily provide when requesting assistance

We only request information that is reasonably necessary to provide our services, process transactions, communicate with customers, and operate our business.

Payment Information

When you purchase a pinball machine or another product through our website, payment information may be collected and processed by our payment service providers.

Depending on the payment method used, this may include payment card information or other payment-related details.

SD Pinball Machines House does not intend to store complete payment card numbers on our own systems. Payment information may be processed directly by authorized third-party payment processors that maintain their own security and privacy practices.

Customers should review the privacy policies of the applicable payment provider for additional information about how payment information is handled.

2. Information Collected Automatically

When you visit our website, certain information may be collected automatically through cookies, pixels, analytics technologies, server logs, and similar technologies.

This information may include:

  • IP address

  • Browser type

  • Device type

  • Operating system

  • Website pages visited

  • Products viewed

  • Referring website

  • Approximate geographic information

  • Date and time of visits

  • Time spent on pages

  • Website interactions

  • General browsing and usage information

This information helps us understand how visitors use our website, identify technical problems, improve website performance, and provide a better shopping experience.

3. Cookies and Similar Technologies

Our website may use cookies and similar technologies to improve functionality and understand website usage.

Cookies are small data files that may be stored on your device when you visit a website.

We may use cookies for purposes including:

  • Keeping items in your shopping cart

  • Remembering website preferences

  • Maintaining login sessions

  • Understanding website traffic

  • Measuring advertising performance

  • Improving website functionality

  • Personalizing certain website experiences

  • Detecting security issues

  • Analyzing customer interactions

You may be able to control or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of portions of our website.

4. How We Use Your Information

SD Pinball Machines House may use information collected from customers and website visitors for legitimate business purposes, including:

  • Processing and fulfilling orders

  • Delivering purchased products

  • Communicating about orders

  • Providing customer support

  • Responding to questions and inquiries

  • Providing product information

  • Managing customer accounts

  • Processing payments

  • Preventing fraudulent transactions

  • Maintaining website security

  • Improving our products and services

  • Improving website functionality

  • Understanding customer preferences

  • Conducting analytics

  • Managing marketing campaigns

  • Sending promotional communications where permitted

  • Complying with legal and regulatory requirements

  • Enforcing our terms, policies, and agreements

  • Protecting the rights, property, and safety of SD Pinball Machines House, our customers, and others

We do not use personal information for purposes that are materially incompatible with the purposes described in this Privacy Policy unless permitted or required by applicable law.

5. How We Share Information

We do not sell your personal information as a general business practice.

We may share information with trusted third parties when reasonably necessary to operate our business and provide our services.

These parties may include:

Payment Processors

Payment providers may process payment information to complete transactions and help prevent fraudulent activity.

Shipping and Delivery Providers

We may provide your name, shipping address, telephone number, email address, order details, or other necessary information to shipping and logistics providers so that purchased products can be delivered.

Website and Technology Providers

We may use third-party companies that provide hosting, website development, security, analytics, cloud storage, email, customer support, and other technology services.

Marketing and Analytics Providers

Where applicable, we may use analytics or advertising providers to understand website activity, measure advertising performance, and improve our marketing.

Professional Advisors

We may disclose information to attorneys, accountants, consultants, insurers, financial institutions, or other professional advisors when reasonably necessary to operate or protect our business.

Legal Requirements

We may disclose information when we believe disclosure is necessary to:

  • Comply with applicable law

  • Respond to a legal request or court order

  • Protect our rights or property

  • Investigate suspected fraud or unlawful activity

  • Protect the safety of customers, employees, or others

  • Enforce our agreements and policies

6. E-Commerce and Order Information

If you purchase a product from SD Pinball Machines House, we collect information necessary to complete your transaction.

This may include your name, billing information, shipping information, contact details, purchased products, order amount, and transaction-related information.

We use this information to:

  • Confirm your order

  • Process payment

  • Prepare your order

  • Arrange delivery

  • Provide shipping updates

  • Respond to order-related questions

  • Maintain appropriate business records

  • Handle returns, refunds, or other transaction-related requests

Because pinball machines can be large and specialized products, certain order information may also be shared with logistics or freight providers when necessary to arrange delivery.

7. Communications

If you contact SD Pinball Machines House, we may retain the information contained in your communication so that we can respond appropriately and maintain customer service records.

We may communicate with you regarding:

  • Orders

  • Payments

  • Shipping

  • Delivery

  • Returns or refunds

  • Product inquiries

  • Customer service matters

  • Website or account issues

  • Important changes to our services or policies

Where permitted by applicable law, we may also send promotional emails or other marketing communications.

You can unsubscribe from promotional email communications by following the unsubscribe instructions contained in the message.

Please note that even if you unsubscribe from promotional communications, we may still send transactional or service-related communications when necessary.

8. Third-Party Websites and Services

Our website may contain links to third-party websites, payment services, social media platforms, shipping providers, manufacturers, or other external services.

We are not responsible for the privacy practices, security, content, or policies of third-party websites.

Your interactions with third-party websites are governed by the privacy policies and terms of those third parties.

We encourage you to review the privacy policies of any third-party website or service before providing personal information.

9. Data Security

We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no internet transmission, electronic storage system, or method of data transmission can be guaranteed to be completely secure.

Therefore, while we work to protect your information, we cannot guarantee absolute security.

You are responsible for maintaining the confidentiality of any account credentials associated with your use of our website.

If you believe your account or personal information has been compromised, please contact us promptly.

10. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy.

Retention periods may depend on factors including:

  • The nature of the information

  • The purpose for which it was collected

  • Our ongoing business relationship with you

  • Legal or accounting requirements

  • Tax and financial recordkeeping requirements

  • Dispute resolution

  • Fraud prevention

  • Enforcement of agreements

When personal information is no longer reasonably required, we may delete, anonymize, or otherwise securely dispose of it, subject to applicable legal requirements.

11. Your Privacy Rights

Depending on where you live and subject to applicable law, you may have certain rights regarding your personal information.

These rights may include the ability to:

  • Request access to personal information we maintain about you

  • Request correction of inaccurate information

  • Request deletion of certain personal information

  • Request information about how your personal information is collected or used

  • Opt out of certain forms of marketing communication

  • Request a copy of certain personal information

  • Exercise other privacy rights provided under applicable state or federal law

Privacy rights vary by jurisdiction and may be subject to legal exceptions.

To submit a privacy-related request, please contact us using the contact information provided at the end of this Privacy Policy.

We may need to verify your identity before completing certain requests in order to protect your personal information from unauthorized access.

12. California Privacy Rights

If you are a California resident, you may have additional rights under applicable California privacy laws, including the California Consumer Privacy Act and related amendments, where applicable.

Depending on the circumstances, California residents may have rights concerning:

  • Access to personal information

  • Correction of inaccurate personal information

  • Deletion of personal information

  • Information about categories of personal information collected

  • Information about the purposes for which personal information is used

  • Information about certain disclosures of personal information

  • Opting out of certain activities where applicable

  • Non-discrimination for exercising applicable privacy rights

SD Pinball Machines House does not intend to discriminate against customers for exercising privacy rights provided by applicable law.

If you are a California resident and would like to submit a privacy request, please contact us using the information provided below.

13. Other U.S. State Privacy Rights

Several U.S. states have enacted privacy laws that may provide residents with specific rights concerning their personal information.

Depending on your state of residence and the applicability of the relevant law, you may have rights relating to access, correction, deletion, portability, objection, or opting out of certain data processing activities.

Because privacy requirements differ between states and may change over time, SD Pinball Machines House will handle applicable privacy requests in accordance with the laws that apply to the individual and the circumstances.

14. Children’s Privacy

Our website is intended for a general audience and is not directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13 without appropriate authorization where required by law.

If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can investigate and take appropriate action.

15. Do Not Track Signals

Some web browsers offer “Do Not Track” settings or similar mechanisms.

Because there is currently no universally accepted standard for responding to all browser-based Do Not Track signals, our website may not respond to every such signal.

Where required by applicable law, we will honor legally required privacy preferences and opt-out mechanisms.

16. Fraud Prevention and Security Monitoring

We may collect and process certain information to protect our website, customers, and business from fraudulent transactions, unauthorized activity, abuse, and other security threats.

This may include technical information such as IP addresses, device information, transaction information, and website activity.

Security-related information may be shared with appropriate service providers or authorities when reasonably necessary to detect, investigate, prevent, or respond to fraud or unlawful activity.

17. Business Transfers

If SD Pinball Machines House is involved in a merger, acquisition, reorganization, financing, sale of assets, bankruptcy, or other business transaction, personal information may be transferred as part of that transaction where permitted by applicable law.

Any transferred information will remain subject to applicable privacy obligations and policies unless otherwise permitted or required by law.

18. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business, website, technology, legal requirements, or privacy practices.

When we make changes, we may update the “Last Updated” date at the top of this page.

We encourage visitors and customers to review this Privacy Policy periodically to remain informed about how we handle personal information.

Your continued use of our website after an updated Privacy Policy becomes available may constitute acknowledgment of the updated policy to the extent permitted by applicable law.

19. Contact Us

If you have questions about this Privacy Policy, would like to request access to or deletion of applicable personal information, or have another privacy-related concern, please contact SD Pinball Machines House.

SD Pinball Machines House
United States

Email: [INSERT BUSINESS EMAIL]Phone: [INSERT BUSINESS PHONE]Business Address: [INSERT BUSINESS ADDRESS]

We will make reasonable efforts to respond to privacy inquiries within the timeframe required by applicable law.

20. Important Notice

This Privacy Policy is provided for general informational and website-use purposes. It is intended to serve as a comprehensive starting point for SD Pinball Machines House but does not constitute legal advice.

Your final Privacy Policy should accurately reflect the technologies, payment processors, analytics tools, advertising platforms, shipping providers, email services, cookies, customer-account functionality, and other services actually used by your website.

You should also review applicable federal, state, and local privacy requirements and obtain professional legal advice where appropriate.

SD Pinball Machines House — Protecting your privacy while helping you enjoy the game.